Refund & Cancellation Policy

Last updated: March 2026

This Refund and Cancellation Policy outlines the conditions under which refunds, cancellations, or replacements may be provided for products and services offered by Menu Card Studio.

Menu Card Studio provides:

• Printed menu cards and related products
• Digital menu builder software and hosting services

By purchasing or using our services, you agree to this policy.

1. Printed Menu Cards

Printed menu cards are customized products, often produced based on the customer's design, content, or specifications.

Because of the customized nature of these products:

• Orders may not be cancelled once production has started
• Refunds may not be available after printing has begun

2. Order Cancellation

Orders may be cancelled only if:

• The order has not yet entered production
• Cancellation is requested within a reasonable time after placing the order

Once printing or design work has started, cancellations may not be possible.

3. Damaged or Defective Products

If your order arrives damaged or defective:

• Please contact us within 48 hours of delivery
• Provide your order details and photographs of the issue

After review, we may offer:

• A replacement product
• A partial refund
• A full refund, depending on the situation

4. Incorrect Order Information

Customers are responsible for ensuring that all order information including:

• Shipping address
• Menu content
• Design details
• Contact information

is accurate at the time of placing the order.

Menu Card Studio is not responsible for errors caused by incorrect information provided by customers.

5. Digital Menu Builder (SaaS Services)

Menu Card Studio also provides a platform for creating and hosting digital menus.

For digital services:

• Payments for subscriptions or digital services are generally non refundable once activated
• If technical issues prevent access to the service, our support team will work to resolve the issue

Refunds for digital services may be considered in exceptional circumstances at our discretion.

6. Refund Processing

If a refund is approved:

• Refunds will be processed using the original payment method where possible
• Processing time may vary depending on the payment provider

7. Policy Updates

Menu Card Studio may update this Refund and Cancellation Policy periodically.

The latest version will always be available on this page.

8. Contact Information

If you have questions about refunds, cancellations, or order issues, please contact:

Menu Card Studio

• Website: https://menucardstudio.com
• Email: support@menucardstudio.com
• Phone / WhatsApp: +91 90672 89469